I broke my ankle and required surgery. My doctor referred me here as I didn't have insurance. I was slightly hesitant but having been here, I recommend it by far. The staff made my experience very easy and made me feel very comfortable. The nurses were exceptional and were so kind. Brooke in the billing dept. went the extra mile for me. She helped me figure out what would help me most financially and figured how paying up front could help save me a lot of money. She even told me if I needed any help filling out additional paperwork that I was welcome to come back and she would sit down and help me out. I can't thank them enough for their exceptional service and their positive atmosphere that has changed my outlook on surgery. Thank you!
The surgical center itself, doctors, and nursing staff are fantastic. The billing company however is horrible. My daughter had her procedure done 9 weeks ago and they have not refunded my deposit that was required to set up the appointment. I was told I would be refunded my deposit with in 3-4 weeks. I have called the billing company multiple times and most often I get a recording to leave a message. I have left message after message and they never call me back. I was told that my check was in the mail at one point, and two weeks later there still was no check.
Spring Creek Surgical Center is a US Health facility based in Providence, Utah. Spring Creek Surgical Center is located at 65 N Gateway Dr, Providence, UT 84332, USA.
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