Decent theater. Sometimes concessions are a little slow. Wish they would just store rewards on the card instead of receipts. Rewards cards also seem to stop working after maybe a year or less.
In general I usually prefer to go to the university theater.
The luxury seats are pretty nice if you can get them. I hope the other theaters get some of those seats soon.
Most pleasant person was a yong woman by the name of Dayna who was providing tickets. Competent and professional. Made you want to come back; however concessions staff member who helped me was more wanting to get on to the next person than listen carefully. Snappy and demanding. Came with a disabled spouse. Accommodations selected were luxury chairs. Nice chairs but were greasy and needed to be wiped off. Manager took tickets. Thought he would offer more help but did not even seem to know the placement of the chairs when asked. Movie was good
Let's not forget the time before that where there was a bunch of kids that would not stop talking, and loudly. There were several people who went to complain, so the usher came in for a brief moment, did nothing, and left. We eventually walked out, and we weren't even the first people to walk out because of it.
This is a place of business. Professionalism and ability to run your business properly is something that is generally expected.
Ok...so whenever I go during "slow" times...the employees are also incredibly slow. Like REALLY slow!! I can stand behind one customer for like 10 minutes while one really slow person gets the person in front of me tickets and concessions. By the time they get to me I feel bad asking for popcorn because the people behind me will have to wait. With that being said I like this theater. It is comfortable and usually pretty clean. I like the stadium seating. It is fun to get the luxury chairs that recline too!
I have been going here since I was a kid. Employees are always super nice and easy going. Big parking lot and nice showing rooms.
This theater often doesn't seem to have any hot dogs and they are a bit of a rip off given they're not all beef hot dogs, which is obvious from the taste.
They played the wrong movie, even after going and asking if they were playing the right movie, they said that it's just for the first 20 minutes. We continued to wait and then we asked them again if it was the right movie. They then realized that it was not the right movie and put on the correct one. They weren't even playing a movie that was currently in theaters. They were playing one from 1968! How hard is it to know what movies you're playing?!
I'm done going here. The staff is among the most unprofessional theater staff I have ever dealt with.
Megaplex Theatres At Providence is a US Movie Theater based in Providence, Utah. Megaplex Theatres At Providence is located at 535 W 100 N, Providence, UT 84332, USA.
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