3. The condition of my unit upon move in was deplorable. I’ve attached pictures as proof. Not only that, they took most of my deposit for undisclosed “repairs”. They also charged me for a carpet cleaning that I had already paid for. I guarantee that I left that place in much better condition than when I got it, so I’m not sure why I got almost none of my deposit back.
I have been extremely impressed with how quickly RPM replies to my questions and figures out solutions. I have never had a property management company be as professional and astute as they have been. Highly referable!
If you are a tenant, NEVER rent from RPM Cache Valley if you value your time, money, and sanity. If you are a landlord, please don’t give RPM your business. They are unprofessional, unorganized, and don’t follow the law; you don’t want a company like this representing you and your assets.
1. If you ever need to speak to the Broker, Brandon, too bad. At the start of my lease, I had serious issues with the cleanliness of the unit, as well as a bunch of major appliances that were broken or breaking. I tried to get in contact with Brandon to see about reducing my first month’s rent because of the issues, and Norma (front desk lady) wouldn’t give me his info. I found it anyway, and he never responded. Terribly unprofessional.
Out of all the property management companies I called and worked with, Real Property was by far the best. Great customer service , knowledgable and professional. They didn't give me the run around and answered all my questions. I really enjoyed dealing with Real Property. They were very helpful , kind and made my move from out of state less stressful for me..
2. They aren’t aware of or just ignore some pretty basic real estate laws. In the middle of my lease, they added a fee if I wanted to pay by check. Since that fee wasn’t disclosed in my initial lease, it was illegal. Brandon also has Norma conduct showings, which is illegal unless she has a real estate license (she doesn’t, I checked). The only reason I didn’t sue over the check issue is it would have taken up too much of my time.
I’ve dealt with many property management companies in the past, and RPM Cache Valley is by far the worst. Here’s why:
As an employee they treat you well. We also extend courtesy to our tenants as best as we can.
Very helpful. They are trying to help us find a place suitable for us. Good place to work with.
Real Property Management Cache Valley is a US Point Of Interest based in Providence, Utah. Real Property Management Cache Valley is located at 221 N Gateway Dr h, Providence, UT 84332, USA.
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