Great customer service. Finished the work quickly and with the most competitive rates.
They are not very good at communicating or providing accurate estimates. Things were working after I left and price was competitive though misleading. They billed incorrectly and refused to correct it once brought to their attention. Thank you for making your lack of ethics so apparent.
So 2 1/2 weeks ago I was having trany issues in my Ford Ranger, I went to Grease Monkey and asked them to change the oil and the filter because it was low and smelled burnt. After I told them how it was hard shifting they said that they would not touch it because if it did have issues inside the oil flush could make it worse, Any way they gave me a bunch of names and I picked Master Mechanics - never been there before - told them what was going on and asked them to change the oil and filter and check to see if there are bad things in the bottom of the drain pan and let me know. They called just a few hours later said it was all good no issues with the trans so I went and picked it up - shifts great just like it used to 140,000 miles ago, very happy with them and how fast they did the work and the 3 year 36000 mile coverage they say its good for is great, hope I dont need it.
I've been to Master Mechanic several times now and have had an excellent experience each time. Chase is awesome to work with, is very knowledgeable and very thorough. After trying a number of different shops in town, Master Mechanic is a breath of fresh air. I would recommend Master Mechanic to anyone!
I called them at 8 in the morning asking if they could fix my car, and it was fixed the same day, for a great price. They were nothing but professional. I really appreciated that they'll give you a ride back to your house. Would 100% recommend and go back again.
Master Mechanic is a US Car Repair based in Providence, Utah. Master Mechanic is located at 142 N Gateway Dr, Providence, UT 84332, USA.
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